Roy's Automotive Center

Zerelle Jordan a year ago

ZERO STARS !!! I would never recommend Roy’s Automotive. Not only was communication terrible throughout the process, but now they actually have my car and the shop is temporarily closed for business without any notice. To make matters worse, the phone number is disconnected, so there’s no way to reach anyone. No repairs have even been made, despite having my car for months . The absolute worst part is being left completely in the dark with my vehicle still in their possession, no repairs done, the shop shut down, and no working number to contact them. This is completely unprofessional and unacceptable. Beware before trusting this place with your car.

Ryan a year ago

Wife has been taking her car here for 5 years. Brought it in for a check engine and they found a computer issue, charged 850$ for basically diagnostic work as their initial fix did nothing. Told us it would be 3 weeks to get the part. Since that point in September they have dodged our calls and lied to us during a walk in. Basically just stole 850 for a bogus repair and dumped us as clients. Really really shameful as we liked them alot before.

Kim H. 3 years ago

This was my first time at Roy’s. I saw a number of folks recommend them on Nextdoor after some posted frustration in the service at another long-standing tire replacement shop, which has recently been sold to new owners. I decided to give Roy’s a try for my new tires. Their prices were competitive; they function BY APPOINTMENT so you don’t have to dedicate half a day for first-come, first-serve service; they have free WIFI, coffee, and bottled water; and their waiting room and restroom is clean and comfortable. Very happy! The fella that made my appointment even came out to introduce himself to me. I’ll be back!

Kate Clancy Phillips 8 years ago

Came in with no appointment late on a Friday afternoon to get my out-of-state license plate changed (screws were stripped out and awful), Cynthia took me right in -it ended up being more complicated than any of us had thought! They had to cut the screw off! But they got it done, and I COULD NOT HAVE done it by myself. Rumors are that I win the award for most challenging license plate change that they've seen! Now they are replacing my tires at the best price I've been quoted despite calling several places around town over the past few weeks. I've never been to a car place that was able to squeeze in a license plate surgery, tire change, and TPMS replacement less than 2 hours before closing (tires in less than an hour- the plate took a full hour and 20 mins!). Everyone in the shop is really nice and went above and beyond to help me out. I'm new to the area, but they have a customer for life! :)

Jay Brown 9 years ago

Trustworthy members of our community. Treat all w respect. Woman friendly. Great mechanics. Fast service. Extraordinarily clean & neat, waiting area, restrooms & garage! Good communicators. Fair prices.